How To Fight Churn With Data with Carl Gold of Zuora

August 20, 2019
How To Fight Churn With Data with Carl Gold of Zuora

"The number one reason why people churn is that they don't feel it's worth it. You can observe that in your own experience with the last time you canceled Netflix or Hulu. You were probably thinking, 'I haven't watched this in six weeks. It's not worth it."

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